Worst Experience At All Jersey Moving & Storage

Dealing with All Jersey Movers administraion is a nightmare. Bob came out and gave us a quote, but then a substatial amount failed to make it in the moving truck provided. We never heard from the company although we were told someone would contact us about moving or compensating us for the incomplete job. After 4 days of not hearing from them it became a rush since we had to close on our house. We ended up either giving away stuff or having to call 1-800 junk all additional expenses we incurred. When asked if we could receive a credit of some kind after calling, staff referred us to Bob. Bob asked what happened,  we told him and sent pictures, and then Bob ignored several follow-up emails. Bob also said that All Jersey would take down the tvs and wall mount(we have email proof)  and put them up in the new place. When I told the moving staff this promise, he said All Jersey doesn't perform that action since it would create holes in property, which they don't do; I told him Bob said they do, and he said, "Yea, Bob says things." I also requested a large box for my TV, Bob charged me, but he didn't send the box. The movers seemed like great people but afterward we discovered large bangs on my three-month-old $3K fridge, my fireplace no longer worked even after having a contractor look at it (worked fine before the move), the movers didn't attach draws to the master bed (just inserted where they go but not attached), we have no idea where the hardware is. Again the movers were great and seemed to be left out of the planning since they only came with one truck to move 4 bedrooms, living room,  dining room, kitchen,  washer, dryer, double car garage and outdoor shed.  I get that things may happen- we are reasonable people, but it would have been nice if All Jersey replied to issues that arise and not make promises that they can't keep- a simple sorry would have gone a long way. Basically I think businesses that conduct themselves like this one lack integrity altogether. They smile to your face like greasy used car salesmen, lie and sell damaged goods, and then disappear once they have your cash. It's just a disrespectful way to operate.