My move in team was good, however the move out team was terrible. Several pieces of furniture were not properly wrapped and thrown into other boxes with valuable art. Several items are now damaged/scratched/ruined (few examples below). My mattress is also now stained / dirty because the wrapping was scraped away by something during the move. I was unexpectedly upcharged several hundred dollars dur ... ReadMore

worst customer service I’ve ever received in my entire life. figure it out. ReadMore

I used them on April this year and I was pretty disappointed with their service. The rate was reasonable than the others in NYC but the service was pretty bad. Whole process was very stressful as the mover did not want to move some of my furniture and keep on talking over the phone while they are moving. I have a white colored sofa, he did not even cover properly and left black marks here and ther ... ReadMore